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How To Fix The “Adobe Flash Update Service 11.3 r300 has encountered a problem and needs to close.” Bug

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Read further down the bottom for an update on this post.

I am using Windows XP Home 32-bit, and unfortunately this is something that I have been getting in the window you see above, this annoying error message, and it’s not just me experiencing it apparently, and obviously. The only way to fix it right now is to downgrade Adobe Flash. To be more specific and you may already know this but incase you don’t, the error message says: “Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.” Everything else in that error message is the usual message you get with any program crashing in Windows (any version).

Here are the links to both the 32-bit and 64-bit versions of Flash that are older and will revert this bug. First thing you need to do is uninstall your current version of Adobe Flash Player and reinstall it with one of these installers depending on your OS kind (32-bit or 64-bit).

1. Here is how to uninstall a program in Windows XP, Vista or 7. (I know, who doesn’t know how to do this?).

2. Now download whichever version of Flash Player that matches your OS type:

Adobe Flash Player 64-bit

Adobe Flash Player 32-bit

Remember to click on the version of Flash that is directly below the July 11th, 2012 release. So that would be June 22nd, 2012 which I am guessing is the last version that was released just before this new bug arrived.

Update: When you install the older version of Flash, you will first get a window saying to close Firefox or any other browser window. Then you will get this after it installs, click on “Never check for updates (not recommended)”. I recommend it, and to check for a new update in a few months. Every single new Flash update is like replacing a door knob on a door that is still good and works. You will have to literally CHOOSE to do this, as programs always recommend things that they want you to do, but you don’t have to. And in this case, you don’t have to.

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Other than that, also remember that even the biggest companies that make any kind of very popular software (either free or paid) can have bugs. I remember when Apple released an update to iTunes for Windows, the update would make Windows crash repeatedly. Apple released a fix in a few days. I tried Googling that but I cannot find it for some reason, theres alot of articles talking about different related bugs, but if you can find the link please post it in the comments and I’ll update this post.

So far this fix works for me. All I can do for now is ignore any updates from Adobe for the next few weeks. I don’t need the update that bad though, I can survive with just one or  two versions below the regular Adobe Flash Player version. If this fix doesn’t work for you please let me know.


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2 comments on “How To Fix The “Adobe Flash Update Service 11.3 r300 has encountered a problem and needs to close.” Bug”

  1. Marcel Blauw on said:
    The downloaded version won’t install because it ain’t the last one. I get a message to got to the site to get the latest one.
  2. admin on said:
    I know it’s hard to do this but, you have to literally ignore the message saying that you have to download the latest one. Try going to either download page for either the 32-bit version of 64-bit version and download the March release of Flash Player, and go to the very bottom of this article (it should be above this comments section) and click the option you see there in the window to ignore any new updates. When you feel like it later on, in a few months, go ahead and update. Every update is just one small fix to Adobe’s Flash Player which may be like replacing an already good bolt on a car. Hope that helps.

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